Worldwide delivery on fine jewelry collections
Free insured shipping • lifetime warranty • lab & natural diamonds

Customer care

Refund & Return Policy

Refund, cancellation, damaged delivery, and return handling information.

Refund and return requests should define eligibility timelines, custom order exclusions, condition checks, and logistics responsibilities before purchase.

Our policy covers cancellations, damaged delivery claims, inspection windows, and refund processing timelines.

Customers can raise a support ticket from the account area using the order invoice number.